If you’re planning a construction or fit-out project, you’ve likely come across the term “turnkey service.” It sounds appealing — a contractor who handles everything so you don’t have to — but what does it actually include?
In this article, we explain what turnkey construction really means, the benefits it offers, and what you should clarify before signing a contract.
What Is a Turnkey Construction Service?
A turnkey service means the contractor manages and delivers the entire project from start to finish. You receive the finished building or space, ready for immediate use — metaphorically (and sometimes literally) just turning the key to open the door.
What’s Typically Included?
A full turnkey service usually covers:
- Initial consultation and project planning
- Design and layout
- Permissions and compliance support
- Procurement of materials and fixtures
- On-site construction or fit-out work
- Project management throughout
- Final inspections, testing and sign-off
- Snagging and handover documentation
Some providers also include post-handover support such as maintenance schedules or warranty management.
Who Uses Turnkey Services?
Turnkey construction is ideal for:
- Businesses opening new premises (e.g. shops, offices, restaurants)
- Landlords converting or upgrading buildings
- Public sector clients managing tight timelines and budgets
It suits clients who want a single point of contact, minimal hassle, and confidence that the build is being managed professionally.
Benefits of Turnkey Delivery
- Simplified communication — one contractor, one contract
- Cost control — clearer budgeting and fewer surprises
- Time savings — streamlined scheduling and fewer delays
- Accountability — one team takes responsibility for the result
- Better integration — design and build phases align more smoothly
What Might Not Be Included?
Not all turnkey packages are the same. Always clarify:
- Is planning permission included?
- Who is responsible for utilities and service connections?
- Are specialist fittings or furnishings part of the scope?
- Will post-handover support be provided?
A good contractor will set expectations clearly and provide a detailed scope of works.
IGB Ltd’s Turnkey Approach
At IGB Ltd, we offer true turnkey delivery across commercial and residential projects. Our team manages every stage, from initial plans to practical handover. We work closely with clients to ensure every element is tailored, compliant, and delivered to spec.
We provide:
- Expert project management
- Full supply and installation
- Fire safety and regulatory compliance
- Transparent costing and scheduling
No surprises. No loose ends. Just a complete space, ready to use.
Ready to Start Your Project?
If you’re considering a turnkey solution for your next build or fit-out, talk to our team at IGB Ltd today. We’ll help you bring your project to life with confidence.