Whether you’re planning a new build, a fit-out, or essential upgrades, choosing the right contractor is one of the most important decisions you’ll make. A great contractor keeps your project on time, on budget, and to spec. The wrong one? Delays, overspend, and major stress.
In this article, we outline key questions to ask when comparing contractors — and what their answers can tell you.
1. Have You Completed Similar Projects?
Ask for examples that match your:
- Project type (e.g. office, school, hotel)
- Size and complexity
- Compliance or safety needs
Look for case studies, photos, and client testimonials.
2. Are You Fully Accredited and Insured?
Make sure they hold relevant accreditations (e.g. CHAS, Constructionline, FDIS for fire doors) and have valid public liability and employer’s liability insurance.
This protects you if something goes wrong.
3. Who Will Manage My Project Day to Day?
Good contractors offer a named project manager who acts as your main point of contact. Ask about:
- How communication is handled
- How often you’ll receive updates
- What happens if issues arise
4. Can You Provide a Detailed Quote and Timeline?
Request a breakdown of:
- Labour and materials
- Assumptions and exclusions
- Key milestones and deadlines
Vague quotes or open-ended timescales are a red flag.
5. What Happens If There Are Delays or Changes?
Even the best projects face unexpected challenges. Ask:
- How do you handle variations?
- What contingency planning is in place?
- How are disputes resolved?
6. Do You Use Subcontractors or In-House Teams?
Most contractors use both — but they should be clear about who’s doing the work and how quality is managed.
7. What Support Do You Offer After Completion?
Great contractors don’t disappear after handover. Ask about:
- Snagging and remedial policies
- Guarantees and maintenance support
- How issues are reported and resolved
Why This Matters
A good contractor is more than a builder — they’re a trusted delivery partner. By asking the right questions upfront, you protect your investment and give your project the best chance of success.
Why Clients Choose IGB Ltd
At IGB Ltd, we combine reliable project management with end-to-end construction and fit-out expertise. We offer:
- Clear, honest communication
- Proven experience across sectors
- Full compliance with UK safety and building regulations
- Aftercare and support you can count on
Our team handles each project with care, clarity, and professionalism.
Ready to Discuss Your Project?
If you’re comparing contractors or planning your next build, get in touch with IGB Ltd today. We’ll answer your questions honestly and help you move forward with confidence.